We receive your order as soon as you tick the *ready to place an order* box on the website and click the *Send order* button;
Once we receive your order we start to collect it;
Once the order is collected we send you an invoice;
Once the invoice has been paid and the amount has arrived in our bank account, we start packing and shipping you the goods;
Claims about the goods or your order are accepted up to two weeks after they have been shipped. Claims cover manufacturing defects, damage incurred during shipment, or incorrect quantity on the invoice;